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All items will be packaged between 1-3 business days from the date we receive the payment for the order. This may vary depending on public holidays, staff training days, or delays with Australia Post. If you do have an urgent order please contact us at admin@thenailshop.com.au or on 0416 157 087.  We will do our best to accomodate your requirements.



It works out very economical to post items within Australia using Registered Parcel Post satchels and boxes. If you select Registered as a shipping option items are sent via Registered Post and include standard insurance up to the value of $100. Please check the latest postage rates by clicking 'Estimate Shipping & Tax' during checkout.


If you decide to select Regular Standard Postage as a shipping option then your items will be sent using a Regular Parcel Post satchel or box with no added insurance. Please not that we are not liable for items which are lost or damaged in transit and we strongly encourage you to register your goods. On items that are packed in a pre-paid satchel you will receive a tracking number to follow the progress of your delivery.


We can Express Post your items but we can NOT Express the following flammable items:

  • Nail Polish
  • Nail Liquid (Monomer)
  • Primer
  • Dehydrator
  • Acetone
  • Cleanser
  • Nail Polish Remover
  • Nail Gel
  • Nail Cleansers

Express Post will include a tracking number but it is not insured by Australia post. If you require insurance on your Express order please contact us as there is an additional fee for this service. The national 'next business day delivery' network operates between all capital cities (except Darwin and in Perth CBD only) and some major centres. However, please note that through E-Parcel Express Australia Post no longer guarantees 'next day delivery'.

To find out if your order can be sent through the Express Post 'next day delivery' service please visit http://auspost.com.au/parcels-mail/delivery-areas.html

*If 'Express Post' is selected for an order which is flammable, the order will automatically be sent via Registered Road Transport.

Handling Fee

All packages posted within Australia will incur a $1.20 'handling fee' to cover the costs of packaging the item/s.


All international orders will be posted via Australia Post Air Mail. All postage costs can be done through an online postage calculator during checkout, however, please contact us as shipping costs are sometimes inaccurate.

Fixed shipping prices only apply to Australian residents. Please contact us if you have any questions about this.

Unfortunately, we can not post chemical products (see list above) to you due to the nature of the goods. However, most other products can be posted unless there are specific restrictions in that country.

Please also note that electrical products will be manufactured 220-240V, 60Hz, with Australian plugs.

Handling Fee

All international orders will incur a $2.00 handling fee to cater for extra packaging of items.

*If you require any additional services (i.e. extra insurance, postage of heavier goods etc.) please contact sales@thenailshop.com.au